Last updated October 19, 2026
7-day money-back guarantee
If Proof isn't right for you, email us within 7 days of your purchase and we'll refund the full amount. No long forms.
How to ask
- Email support with the email you bought with and, if you want, a line on why.
- Refunds go back to the original payment method. Most arrive in 5 to 10 business days, depending on your bank.
- Crypto payments are refunded in the same coin to an address you give us, at the dollar value you paid.
After 7 days
Because Proof is delivered instantly, payments older than 7 days aren't refundable. That includes subscription renewals. You can cancel a subscription anytime to stop the next renewal, except where the law requires it or if a billing error was ours.
Please contact us before disputing a charge
A refund through us is faster than a bank dispute and keeps your account in good standing. Disputes filed without contacting us first will be answered with our delivery records (account creation and use).